BEL 24-75.0.3 - App Store

Features include:
.View Bill details
.Add Account(s) and view all account information. You can also assign names to your account(s) for ease of reference.
.View transaction history (new bill statement and payment history)
.Make online payments (Via Banking websites)
.Locate a BEL Collection Agent near you to pay your bill
.Calculate bills from a meter at any location
.Set “Bill Due” reminders
.Get up to date power outages in your area for Planned/Unplanned/Emergencies outages
.Contact a BEL Representatives via toll free number, WhatsApp {text only}, SMS or Live Chat
.Get the latest News about BEL
.Apply for New Service
.Apply for Move In
.Apply for Move Out
.Report a power outage in your area
.Report faults (lines hanging low, low voltage, ...)
.Report Streetlights that are not working in your area

Version History ·Bug fixes for registration.
·Password reset code delivered via email.
·Basic level and Premium level access enabled on accounts which controls data and functions available on an account.
·Additional documents request in Move Out, Upgrade, Relocation and Claim requests.
·App support request form. 5.0.3 Feb 4 Features include:
·Password reset code delivered via email.
·Basic level and Premium level access enabled on accounts which controls data and functions available on an account.
·Additional documents request in Move Out, Upgrade, Relocation and Claim requests.
·App support request form. 5.0.1 Jan 4 Features include:
·Password reset code delivered via email.
·Basic level and Premium level access enabled on accounts which controls data and functions available on an account.
·Additional documents request in Move Out, Upgrade, Relocation and Claim requests.
·App support request form. 5.0.0 12/20/2025 Bug fixes for:
·Move in/Move out date selections
·registration code issue
·adding accounts to the app for the first time 4.1.5 03/06/2025 Bug fixes 4.1.3 12/24/2024 Features include:
. Power updates
. View reported outages
. Get notifications on Power updates 4.1.2 11/18/2024 ·Ability to view Power Updates, Educational posts and Notices.
·Ability to report a Service Issue. 4.0.4 07/19/2024 Minor bug fixes to mapping feature 4.0.2 04/08/2024 New Features include:
.Ability to make bill payments via Digi Wallet and Credit/Debit Cards
.Ability to view points earned via the Loyalty Program
.Ability to download a receipt
.Ability to upload additional documents for requests submitted
.Ability to view disconnection and reconnection notifications
.Ability to view Payment Arrangement details to keep track of pending payments 4.0.0 09/30/2023 Update on Contact Information 3.0.3 09/05/2023 Map Configuration Changes 3.0.2 07/24/2023 - Bug fixes 3.0.1 06/21/2023 -Ability to submit Payment Arrangement Request
-Ability to submit Payment Extension Request
-Ability to submit Claim Request for Damaged Items
-Ability to Request Relocation (change in position or location of an existing meter within the same property)
-Ability to Request Upgrade (electrical wiring or fixture has been changed, improved or replaced) 3.0.0 06/30/2022 - Ability to download a pdf copy of your bill
- Ability to keep track of more electricity accounts 2.5.0 03/25/2022 Updated username guidelines specified for new security measures 2.0.1 11/24/2021 Updated User Interface
• Easy to Use and navigate

Request New Service
• Added the ability to apply for New Service

Request Move In
• Added the ability to apply for a Move In

Request Move Out
• Added the ability to request a Move Out

Report Power Outages
• Added the ability to submit reports for Power Outages that you may be experiencing

Report Faults
• Added the ability to submit reports for Faults (lines hanging low, low voltage, …)

Report Streetlight Faults
• Added the ability to submit reports for Streetlights that are not working in your area 2.0.0 11/17/2021 Outages view  
• Updated the UI to make sure long power interruptions' descriptions are scrollable vertically

Forgot password view  
• Added password guidelines
• Added password visibility toggle for password field

Dashboard view  
• Added update required message when the mobile app installed is not the latest version of BEL 24-7 available in the app store 1.0.3 12/14/2020 • Username, Password, Email & Contact Number are validated to guarantee Best Practices & Added Security to the App.
• Added instructions on how to connect to a BEL Customer Account.
• Added a new card to display message when the selected account’s first bill has not been generated.
• The Customer Account Balance is now included in the Pay option. 1.0.2 11/20/2020 Belize Electricity Limited official mobile app for its customers. 1.0.1 11/15/2020 1.0 11/13/2020